Last Updated: 13.09.2023
This Privacy Policy describes how Parentmed Limited (“we,” “us,” “our,” or “ParentMed”) collects, uses, discloses, and safeguards the personal information provided by users (“you” or “your”) of the ParentMed website located at www.parentmed.co.uk (“Our Site”).
By using Our Site, you consent to the practices described in this Privacy Policy. If you do not agree to the terms of this Privacy Policy, please do not use Our Site.
1. Information We Collect
1.1 Personal Information
We may collect personal information from you when you use Our Site. The types of personal information we collect may include:
– Contact Information: Such as your name, email address, and phone number.
– Demographic Information: Such as your age, gender, and location.
– User-Generated Content: Any content you voluntarily provide, such as reviews, comments, or questions submitted through Our Site.
– Payment Information: If you make a purchase on Our Site, we may collect payment information, including credit card details. Please note that we do not store your payment information. It is securely processed by our payment service provider.
– Comments: When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection. An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/ After approval of your comment, your profile picture is visible to the public in the context of your comment.
1.2. Automatically Collected Information
We may automatically collect certain information about your use of Our Site, including:
– Usage Data: Such as your IP address, browser type, device type, and operating system.
– Analytics Data: Information about your interactions with Our Site, including the pages you visit, the content you view, and your navigation patterns.
– Cookies and Similar Technologies: We may use cookies, web beacons, and other tracking technologies to collect information about your online activities. If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year. If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser. When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
– Embedded content from other websites: Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website. These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
– Media: If you upload images to the website with embedded location data (EXIF GPS), visitors to the website can download and extract any location data from images on the website.
2. How We Use Your Information
We may use the information we collect for various purposes, including:
– Providing Services: To deliver the services and information you request, including educational courses and resources.
– Communication: To respond to your inquiries, comments, or requests and to send administrative information to you.
– Personalization: To tailor your experience on Our Site, including personalized content and recommendations.
– Marketing: To send you marketing communications, promotions, and newsletters, subject to your consent where required by applicable law.
– Analytics: To analyze and improve the functionality, performance, and effectiveness of Our Site.
– Compliance: To comply with legal obligations, resolve disputes, and enforce our agreements.
3. How long we retain your data
– If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
– For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
4. Sharing Your Information
We may share your information with third parties in the following circumstances:
– Service Providers: We may disclose your information to third-party service providers who help us operate Our Site, process payments, or provide other services.
– If you request a password reset, your IP address will be included in the reset email.
– Visitor comments may be checked through an automated spam detection service.
– Legal Compliance: We may share your information to comply with legal obligations, such as responding to lawful requests from public authorities.
– Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring entity.
– Consent: We may share your information with third parties when you provide explicit consent for such sharing.
5. Your Choices
You have several choices regarding the collection, use, and sharing of your personal information:
– Opt-Out: You may opt out of receiving marketing communications from us by following the instructions provided in such communications or by contacting us directly.
– Cookie Settings: You can manage your cookie preferences through your browser settings or by using our Cookie Preference Centre, as described in our Cookie Policy.
– If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
6. Security
We implement reasonable security measures to protect your personal information. However, no data transmission over the internet or electronic storage system is completely secure. Please take appropriate precautions to protect your personal information.
7. Children’s Privacy
Our Site is not directed at children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information about a child under 13, please contact us, and we will take appropriate steps to delete such information.
8. Changes to this Privacy Policy
We may update this Privacy Policy to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any changes will be posted on this page with an updated “Last Updated” date. Please review this Privacy Policy periodically.
9. Contact Us
If you have questions, comments, or concerns about this Privacy Policy or our data practices, please contact us at:
Email: info@parentmed.co.uk
Phone: 07587 299408